ReOffice Network Meeting · Leipzig
Picked up our flyer at the ReOffice meeting? Everything you need is here.
Which describes you?
Many of you already rent out furniture. The question is what happens next.
Returns, swaps, second use – this is where a rental model succeeds or fails.
Sound familiar?
After 36 months, 200 chairs come back – and nobody knows which ones have already been repaired.
The contract sits with the leasing partner. You only see the customer again at their next purchase.
Rentals run in Excel, next to the ERP.
Renting is quick. Proof, swaps and returns are the hard part.
How long was a piece in use? What happens after the move? Who is responsible when something breaks?
Sound familiar?
The team is half the size – the furniture is all still there.
PLACEHOLDER · Ask Scott: what happens to customers' furniture after a move or downsizing?
The ESG report asks for CO₂ data on the furniture. Nobody has it.
PLACEHOLDER · Ask Barbara: which data do users request from World of Pi most often?
A chair is broken. Everyone feels responsible – and in the end, nobody is.
PLACEHOLDER · Ask Scott: who handles service and repairs at customers today?
Two halves of the same story
What you know about a piece of furniture lives in two places: the product and the contract. As long as they're separate, half the story is always missing.
World of Pi · Digital product passport
What is the product?
- Materials and origin
- CO₂ footprint
- Condition, repairs and care
circuly · Contract and usage
Who uses it – and what happens next?
- User, terms, duration
- Service, swap, return or extension
- How many times a piece has already been in use
Together they give the full life story of every piece of furniture – across every usage cycle.
How it works at Koskela
STEP 1
Your customer scans the furniture
The product passport opens on their phone.
STEP 2
They choose an action
You decide which: service, swap, return …
STEP 3
The request lands with you in circuly
Linked to the piece, the customer and the contract.
Already live: Koskela+
Koskela is an Australian furniture manufacturer that also offers its office furniture to companies and institutions on subscription. With one scan, users book service or a swap – linked directly to their contract.
How it works at Koskela
STEP 1
Scan the furniture
Materials, CO₂ and care at a glance.
STEP 2
Choose an action
Service, swap, return – depending on your provider.
STEP 3
Your provider takes care of it
Linked to the piece, the site and the contract.
Already live: Koskela+
This is what a Koskela user sees in the product passport today: book service or a swap with one scan – no email back-and-forth.
Who does what
circuly
The contract and operations side
More about circulyWorld of Pi
The product and user side
More about World of PiYour partners
The work on the furniture
circuly and World of Pi connect to these – they don't replace them.
What we want to discuss with you
The afternoon workshops work on three questions from the ReOffice network. Here is what circuly and World of Pi bring to each.
TOPIC 01Circular Supply Intelligence+
The workshop question
Which refurbishment and logistics route makes sense for each returning piece – economically, ecologically and operationally?
What we bring
- The return starts with a scan – piece, contract, age and condition are known before pickup.
- circuly triggers the chosen route in the connected logistics or ERP system.
What information are you missing today when a piece of furniture comes back?
TOPIC 02Product passports for rental models+
The workshop question
How can digital product passports be connected to rental, leasing and subscription – as a standard approach rather than one-off solutions?
What we bring
- A working example: at Koskela, product passport and rental contract are already connected.
- World of Pi's product passport shows the product, circuly holds the contract – every scan links the two.
Which contract information belongs in the passport – and which deliberately doesn't?
TOPIC 03Economics of circular models+
The workshop question
Standardised quality grades for the second-hand market and a robust method for total cost over the useful life.
What we bring
- circuly records contracts, usage cycles, swaps and repairs per piece – the raw data for any total-cost calculation.
- The service log in the product passport adds condition and repair history for the quality grades.
Which metric would your procurement team need to compare renting and buying fairly?
What would a rental model need to do to work for you?
Want to try it right away? Pilot for manufacturers
Furnish one office project
Choose a project with one of your customers – for example a Sounding Board member. We connect product passport and rental contract, and you test it in real operation.
1
office project
3
months of testing
✓
Measurable results
What we need: a customer project, the product data and access to your shop or ERP system.
Request a pilotWant to try it right away? Pilot for users
Become a pilot site
A manufacturer from the network furnishes part of your office. You use the furniture via scan – with service, swaps and returns.
1
office project
3
months of testing
✓
Measurable results
What we need: an office area and a contact person on site.
Register interestAbout us.
circuly runs rental and subscription models for Decathlon, Mister Spex, Koskela and more. World of Pi provides the product passport.
More about circuly
