the aim of this role...is to build close long-term client relationships and foster customer loyalty as well as assure a good flow of information to enable continuous opportunities for sustainable development.
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desired start date. January 2022
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we offer you.
- plenty of room for development - personally & professionally 
- quick, transparent and cross-functional communication - just how we like it in a start-up
- you have a new idea? A different way of doing things? Great - spark our interest and take over responsibility! 
- choose your technical equipment yourself - just like your workplace
- 100% remote first - work from wherever you perform best (from your bed or the mountain, just assure a good internet connection & a residency in Germany)
- tired of working from home? - find a shared office and we’ll cover the costs
- team celebrations - online and offline - Where? Well, that is gonna be a surprise! 
- an international team - Dutch, Norwegen, French, German, Indian, Albania.. - English is key!

what you will do. 
- develop lasting client relationships and support our customer in achieving their goals/ focusing on what they can do best -> their core business
- optimise existing and create new processes within the company to actively enhance all Customer Success initiatives
- listen to our customers - collect feedback and share it internally to improve the product and/or establish better Customer Support practices
- connect the dots between departments to assure efficient communication of our customers' needs across teams
- create awareness for and encourage education based on resources such as circuly’s knowledge loop and blog keep customers updated on changes to the circuly software, new features, and anything that will make their life easier

what we need from you.  
Hard Skills
- strong project management skills
- ability to understand customers needs and proactively translate them into the required action
- experience in working with diverse stakeholder groups (preferably in the field of customer success/ customer service/ after sales)
- experience in customer facing communication strong interpersonal communication and negotiations skills first experience in the e-commerce retail industry
- you are an authentic personality and embody the compatibility of profitability and sustainability in business
- excellent business English and German language skills (written and spoken)

Soft Skills
- working in a structured, independent and organised way comes natural to you
- you enjoy communicating with all kinds of people and have a talent for finding the right words in any situation (clear, precise & inspiring)
- you act calm and professional even in challenging and unknown situations
- you think in solutions, rather than focus on problems you are a listener, rather than a talker
- you are driven by developing businesses based on a qualitative, consultative, and solution-oriented approach

does it sound just like you? Apply now at the bottom of the page and we are excited to hear from you!

this position requires thorough German native language skills - this is why the role description is in German.
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Was bieten wir: 
- Jede Menge Entwicklungspotenzial - sowohl auf persönlicher als auch beruflicher Ebene 
- Startup-Experience mit sehr flachen Hierarchien und starker teamübergreifender Kollaboration (Marketing, Product)
- Chance auf kontinuierlich mehr Verantwortung
- Bei uns kannst du dir deine technische Ausstattung selbst aussuchen - genau so wie deinen Arbeitsplatz!
- Arbeite 100% remote - ob aus dem Bett oder von der Zugspitze (die Internetverbindung muss nur stabil genug sein)
- Wenn du lieber an einem richtigen Schreibtisch sitzt statt am Küchentisch übernehmen wir die Kosten für ein Shared Office in deiner Stadt
- Feiere mit dem ganzen Team bei Online und Offline Events - Location? Überraschung! 
- Ein Multi-Kulti Team aus Holland, Norwegen, Frankreich, Indien, Albanian, … - English is key!

Das sind deine Aufgaben: 
- Sei der erste Kontaktpunkt für unsere potentielle Kunden, finde den richtigen Ansprechpartner (Buying Center) und verstehe die Probleme - das alles 100% virtuell
- Connecting dots - sei bereit die Extra Meile für unsere Kunden zu gehen, um sie im gesamten Sales-Prozess zu begleiten (von Erstkontakt über Demo Session bis Vertragsabschluss)
- Du bist die Schnittstelle zwischen potentiellen Kunden & circuly - zeig den Interessenten wie circuly auch anderen Kunden hilft, ein Mietmodell oder Abo-Modell einzuführen und zu skalieren 
- Finde neue Kunden durch Social Selling oder auch Kaltakquise 
- Lass deine kreative Seite zum Vorschein kommen während der Kooperation mit dem Marketing Team, sodass die Leads bestmöglich vorqualifiziert werden
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Was musst du mitbringen:
‍Soft Skills:
- Eigenverantwortliches Arbeiten ist selbstverständlich für dich - “einfach mal machen” ist dein Credo
- Du entwickelst schnell ein gutes Verständnis für die Bedürfnisse und Fragen potentieller Kunden und kannst schlagfertig reagieren 
- Du überzeugst durch starke Kommunikation- und Verhandlungsfähigkeit (klar, präzise & inspirierend)
- Du bist engagiert und authentisch und verkörperst die Vereinbarkeit von Wirtschaftlichkeit und Nachhaltigkeit 
- In deinem Alltag hast du immer eine Lösung parat und kannst auch auf neue Situationen schnell und souverän reagieren. 

Hard Skills:
- Du hast eine strukturierte Arbeitsweise und bringst Project Management Skills mit
- Präsentieren macht dir Spaß - ob eigens entwickelte Konzepte für die potentiellen Kunden oder eine Demo unserer Software 
- Du hast erste Erfahrung im virtuellen Vertrieb sammeln können - best case in Startups und in den Bereichen E-Commerce und Software 
- Du kennst die E-commerce Retail Branche durch erste Praktika oder Berufserfahrung

Das klingt nach dir? Dann bewirb dich direkt hier unten in der Maske! Wir freuen uns, dich bald kennen zu lernen! 

the aim of this role.… is to assure seamless releases of new product features, bring the developers work to the next level of smoothness and therefore enable continuous delivery & integration! 
desired start date: September 2021
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we offer you.
- plenty of room for development - personally & professionally 
- quick, transparent and cross-functional communication - just how we like it in a start-up
- you have a new idea? A different way of doing things? Great - spark our interest and take over responsibility! 
- choose your technical equipment yourself - just like your workplace
- 100% remote first - work from wherever you perform best (from your bed or the mountain, just assure a good internet connection & a residency in Germany)
- tired of working from home? - find a shared office and we’ll cover the costs
- team celebrations - online and offline - Where? Well, that is gonna be a surprise! 
- an international team - Dutch, Norwegen, French, German, Indian, Albania.. - English is key! 

what you will do. 
- you are an integral part of our multicultural development team
- you create, document and execute automated end-to-end tests as well as manual tests to ensure the best coverage of our different platforms and workflows
- you will always align the tests with business requirements
- you report and verify bugs as an essential part of new features or ongoing development

‍what we need from you.
soft skills
- an independent & structured way of working 
- you naturally look beyond the given and have an eye for the bigger picture
- seeing a product as a whole and respecting interdependencies feels natural for you
- you are curious to look to the left or right for solutions and show a strong drive to discover and learn new things

‍ hard skills
- extensive experience in (automated) software testing of web applications and RestAPIs
- strong analytical skills and proven ability to report risks and issues within tight deadlines
- competency in working with test automation tools and frameworks
- experience in using test management and bug tracking tools
- fluent English
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nice to have but not a necessity: vue.js and nuxt; PHP and Rest APIs; Heroku; Cypress

we are looking for a full-time employee with a German residency & official work permit

as backend developer at circuly, your main tasks include:
- you are an integral part of our multicultural development team
- develop and maintain our API's
- improve and develop new features of the circuly software
- optimise circuly software architecture

what we need from you.
soft skills
- an independent & structured way of working 
- you naturally look beyond the given and have an eye for the bigger picture
- seeing a product as a whole and respecting interdependencies feels natural for you
- you are curious to look to the left or right for solutions and show a strong drive to discover and learn new things

‍ hard skills
- working experience in PHP
- working experience with Lumen or other REST API frameworks
- fluent in English

oh, hi, happy to meet you here!

The title of this page puts it very well. This is not about a specific role, but about you as a character! Even though we are only actively looking for people to join our engineering and sales team right now, this does not mean that we don't need other roles to assemble a rockstar formation to change the e-commerce industry for good.

In the next months we will be looking for a couple of profiles joining us, so we are more than happy to get to know you as early as possible and see if we can bring you in. It does not matter if you are experienced in Marketing, Data Engineering, Business Development, Business Intelligence, E-commerce, Legal & Finance. We are open for internships, working student positions and of course full-time applications.

We would love to hear from you!

We only require the following:
- enthusiastic about our idea, the product and the vision of our company
- ambitious, full of your own ideas that you want to execute 
- bachelor or higher degree with first experiences in the business world (best; in startups)
- enjoy working in interdisciplinary and intercultural teams
- experience in the industry sectors of consumer goods, retail, eCommerce, ideally in the management of strategic projects
- able to cope with a high degree of flexibility and uncertainty
- fluent in English (and German, but not necessarily)