SUBSCRIPTION MANAGEMENT SOLUTION

Everything you need to know about how circuly works.

Learn how circuly enables you to offer your products in a subscription model.
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How it works.

Choose your desired setup & how circuly can best fit your business needs.
Popular choice
option 1

You have an eCommerce store & a payment system.

When you operate like an online eCommerce business and have the basic tech infrastructure plus some additional tools like ERP, CRM etc.
1
circuly connects to your shop & payment system
2
A "Subscribe Now" button leads to circuly's white-label checkout page
3
Your customer fills the checkout and places the order
4
An order is created in your shop & circuly Hub
5
circuly Hub becomes your platform of operations & home to all subscription related-tasks
6
When payment is due circuly triggers the payment
7
Your customer gets a customer portal for self-management of subscriptions
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Bonus

Custom
option 2

You operate without an eCommerce store.

When you don't operate like an eCommerce store and have your own tech stack consisting of ERP, CRM and/or bookkeeping etc.:  
1
Use product storage to add products to circuly
2
Create orders in the circuly Hub or in circuly StoreConnect
3
Your customer gets the order as a pre-filled checkout or an invoice order
4
Charge your customer via invoice or prefered payment method on checkout
5
Manage all operations in the circuly Hub
6
Your customer gets a customer portal for self-management of subscriptions
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How circuly handles key operations.

Once you've signed the contract, we'll get started
renewals

How does circuly handle subscription renewal?

Define whether subscriptions should automatically renew at the end of the term and by what duration, or handle renewals on a case-by-case basis. If a customer cancels and requests that their subscription ends at the end of the minimum duration, it will not renew, even if other subscriptions follow the standard renewal settings. Flexibility and peace of mind, all in one system.
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payments

What happens when a customer wants to buy their product?

Customers can initiate the buyout themselves through the self-service portal or have you handle it manually via the circuly Hub. The system automatically calculates the buyout price by deducting any payments already made from the product's retail price and once confirmed, charges the remaining amount & updates the inventory.
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payments

What happens when a recurring payment fails?

Non-payment can sometimes be an honest mistake and a result of insufficient funds, expired cards or technical issues. So our automated retrials handle those temporary issues without disrupting your service. Automated retrials ensures that not only are payments recovered smoothly, but your customer relationships stay strong and positive.
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payments

What if a customer doesn’t pay? Can circuly handle debt collection?

If a customer doesn't pay, circuly steps in after payment retries are exhausted. It hands over overdue invoices to our native integration for automated dunning and debt collection. This ensures efficient recovery of outstanding balances while maintaining professionalism, keeping your cash flow steady without the hassle.
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Getting started journey—circuly onboarding flow

circuly is a software solution that enables businesses to offer physical consumer durable products through a subscription model. Whether you're offering bikes, electronics, furniture, or any other consumer durable product, circuly provides the tools to manage everything from order creation to payments, inventory, and customer subscriptions—all in one place.
1
Welcome call
2
....
3
...
4
An order is created in your shop & circuly Hub
5
circuly Hub becomes your platform of operations & home to all subscription related-tasks
6
End-to-end testing
7
Go-live
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Bonus