circuly vs. Loop Subscriptions

Which Shopify subscription app is right for your subscription business?

Quick verdict

Both Loop and circuly are Shopify subscription apps. Both handle recurring billing, customer portals, and standard subscription management. But they were designed around fundamentally different business models.

Loop Subscriptions is a retention-focused subscription platform for fast-growing DTC brands, built around bundles, cancellation flows, and a gamified customer portal.

Pricing: Free plan (50 active subscriptions). Starter at $99/month + 1.0% per transaction. Pro at $399/month + 0.75% per transaction. No per-order fees.

circuly Subscription & Rental app for Shopify is built for businesses with physical and consumer durable products that operate a subscription, rental or lease model for those products. circuly is built around core features like asset tracking, return management, buy-out flows.

Pricing: Free to install & run up to 25 subscriptions. Paid plans start from $90/month up to $499/month. Free trial available for all tiers.

If your subscription business involves a physical product that you track, service, and potentially get back — circuly is the more complete platform. And it now runs natively on Shopify.

This guide is written for merchants who sell physical products on Shopify and want an honest picture of where each platform fits, and where each one falls short when it comes to operating a subscription-based business model for physical products.

Who each app is built for

Before comparing features, let's first understand the fundamental difference in what these two apps were designed to do.

circuly is primarily built for:

  • Bikes, e-bikes & scooters
  • Baby & kids' goods
  • Consumer electronics & appliances
  • Medical equipment & devices
  • Furniture & home goods
  • Sports & fitness equipment
  • Any product that ships, gets used, and returns
  • Brands running rentals, PaaS, subscribe-to-own
  • Try-before-buy models
  • Businesses with physical asset inventory to manage

circuly can also be used for:

  • Consumable & replenishment subscription
  • Subscription boxes and bundles
  • Subscribe-to-own or try-before-buy
  • Membership subscriptions
  • Digital & service subscriptions

Loop is primarily built for:

  • Fast-growing DTC and Shopify Plus brands
  • Consumable & replenishment subscriptions
  • Fixed, build-a-box, gift, mystery and subscription boxes
  • Brands prioritizing subscriber retention — cancellation flows, dunning, gamified portals
  • Multilingual customer experience (Pro plan)
  • Any product that gets consumed and doesn't return

Feature comparison: Loop vs. circuly

Feature circuly Loop Notes
Foundation
Shopify App StoreBoth install directly from the Shopify App Store
Native Shopify Checkout✓ Built on Shopify's native Subscription APIsNo checkout workarounds on either platform
Shopify Customer AccountsBoth integrate with native Shopify customer accounts
Theme extension / PDP widgetAdd subscription options via Shopify theme editor
Admin UI extensionsManage subscriptions in Shopify admin
Subscription Types
Standard / consumable subscriptions✓ Core strengthRecurring deliveries supported on both
Subscription boxes / build-a-box✓ Native✓ Advanced — fixed, gift, mystery, build-a-boxLoop's bundle-type variety is the most detailed of any competitor reviewed
MembershipsAccess-based subscriptions
Physical / rental✓ Purpose-builtNot a listed Loop subscription type — circuly's defining capability
Subscribe-to-ownRent-to-own conversion flows
Try-before-buyFlexible trial flows
Billing & Pricing
Automated billingCore feature on both
Billing intervals✓ Daily–yearly~Not publicly specified for Loop
Pricing models✓ Tiered, dynamic discountsBoth support flexible pricing
Termination feesMinimum commitment enforcement
PDF invoices✓ Auto, VAT-compliantNot a listed Loop feature
Physical Product Operations
Serial tracking✓ Full lifecycleTrack unit lifecycle — not applicable to Loop's model
Bulk import / bulk actionsLoop supports bulk actions and automated workflows
Product swapLoop's portal supports self-serve swaps
Return workflowsAutomated returns — not a feature of a consumable-focused app
Cross-sell✓ Personalized upsell profiles (Pro)Both support upsell and cross-sell
Customer Experience
Customer portal✓ Gamified, self-serveNamed Loop strength
Pause / cancel✓ Personalized cancellation flowsNamed Loop strength for reducing churn
Buy-outOwnership transfer
Return initiationCustomer-triggered returns
Dunning✓ Smart dunning, 15 retriesBoth handle failed-payment recovery; Loop names this explicitly
Multilingual experience~✓ Pro planNamed Loop strength for international brands
Analytics & Reporting
MRR dashboardBoth offer subscription growth & revenue analytics
Integrations
KlaviyoBoth integrate natively with Klaviyo
ERPNot listed among Loop's integrations
Credit checksFor high-value rentals
API / Webhooks✓ Pro planGated to Loop's higher tier
Compliance
EU VATAuto-calculated VAT — not a feature of Loop, a US-based platform
Developer HQBielefeld, GermanyWilmington, DelawareEU vs US context

circuly on Shopify

circuly is now a native Shopify app

circuly has operated as a subscription management platform for physical product businesses for several years, building an enterprise customer base across Europe. Brands like Bike Club, Yuno, and StrollMe have used circuly to scale complex physical product subscription operations.

In 2025, circuly brought that operational depth directly into Shopify with a native app, available on the Shopify App Store, built around Shopify's native checkout, customer accounts, and theme architecture. Shopify merchants can now access circuly's physical product subscription infrastructure without leaving the Shopify ecosystem they've already built around.

For a Shopify merchant, this means:

  • Install circuly directly from the Shopify App Store — no custom builds or external platform required
  • Add subscription options to product pages via native Shopify theme blocks — no code needed
  • Customers check out through the standard Shopify checkout, including Shop Pay
  • Subscriber management sits within Shopify customer accounts — familiar to your team and your customers
  • All of circuly's physical product operational capabilities — asset tracking, buy-outs, returns, invoicing — available through the same Shopify admin your team already uses
  • Connect to the broader Shopify app ecosystem, including Klaviyo and ERP tools, without fragmented data

Pricing comparison: What to expect from each platform

Both platforms combine a monthly fee with a transaction-based component. Here's the honest summary:

#1. circuly

  • Getting started: Free to install.
  • As you scale: Paid plans start from $90/month up to $499/month; custom pricing available for larger operations
  • Transaction fee: A commission applies on subscription revenue — decreases as you move up plans
  • Free trial: 14-day free trial available on paid plans

#2. Loop

  • Getting started: Free plan, up to 50 active subscriptions
  • As you scale: Starter at $99/month + 1.0% per transaction; Pro at $399/month + 0.75% per transaction
  • Transaction fee: Percentage-based only — no flat per-order fee
  • Free trial: 14-day free trial on paid plans

9. Final Verdict

✓ Choose circuly if...

  • You rent, lease, or lend a physical product on subscription
  • You need to track individual units by serial number
  • You want to bundle consumable or digital add-ons with a hardware subscription
  • You offer or want to offer subscribe-to-own or try-before-buy
  • You need legal PDF invoicing with EU VAT support
  • You're renting high-value items and need fraud prevention at checkout
  • You have rental contracts with minimum commitment periods
  • You want to validate your model before committing to a paid plan
  • You want all of this inside your existing Shopify store

• Choose Loop if...

  • Your subscription is purely consumable — products ship and are used up
  • Nothing you sell ever returns to you
  • Cancellation-flow sophistication and churn reduction are your top priority
  • You want the widest variety of bundle/box types (fixed, gift, mystery, build-a-box)
  • Multilingual customer experience is required for an international consumable brand

The distinction comes down to what the subscription is actually built around. Loop manages retention and billing for products that get consumed. circuly manages the full lifecycle of products that get used, tracked, and recovered — with all the subscription types that attach to them along the way. For businesses where a physical durable product is the anchor, circuly is the platform built for the job.

Can circuly handle consumable subscriptions, or is it only for rentals?
Does circuly's Shopify app work with native Shopify Checkout?
What does circuly offer that Recharge doesn't, for physical product businesses?
Can I run a subscribe-to-own or try-before-buy model through the circuly Shopify app?
How does circuly handle pricing?
Is circuly suitable for European Shopify merchants?

FAQs about

circuly vs. Loop Subscriptions

Can circuly handle consumable subscriptions, or is it only for rentals?
Does circuly's Shopify app work with native Shopify Checkout?
What does circuly offer that Recharge doesn't, for physical product businesses?
Can I run a subscribe-to-own or try-before-buy model through the circuly Shopify app?
How does circuly handle pricing?
Is circuly suitable for European Shopify merchants?