circuly.

the easiest way to launch & scale your bike subscription operations.

Manage your subscriptions and track all your assets in one place. circuly is an API powered subscription management software that manages, automates and scales subscription operations. Don't know where to start? Don't worry, we do!

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how other bike subscription companies use circuly.

we understand subscription management for bikes.

bike subscription companies use circuly to scale their revenues -
flexibly via the circuly API.

With circuly you can launch fast, grow fast and go far. The advantage of using a system that already exists is that you don't have to do it yourself and make the same mistakes again - we provide a turn-key solution.

"We chose circuly for our E-bike subscription, because it was the easiest way to professionally launch a subscription model."

Nele Weltner
Nele Waltmer,
Project Lead at MEETSE
how other bike subscription companies use circuly.

getting lost in spreadsheets is not how you scale your subscription operations.

easily swap bikes.

We understand that for you, flexibility is key! And circuly is designed to offer you precisely that!

circuly enables you to swap or replace bikes while retaining all your product relevant data. We enable you to stop your customers from churning by making product swaps and product replacement a hassle-free process.

start scaling efficiently from day 1.

circuly offers three modules that make your subscription operations scalable.

circuly customer checkout - a white-label checkout solution that makes renting just as easy as buying a product online. #noforms

circuly operations backend - a place where all your subscription specific operations are taken care of and automated to run like clockwork.

circuly customer login - a self-service area for your customers to manage their subscriptions: from ending a subscriptions, requesting a replacement to changing personal and payment data.

no calendar reminders - fully automated workflows.

With circuly you have to never worry about setting a calendar reminder.

Once a subscription has been created the workflows thereafter are automated and run like clockwork. When your customers are close to their subscription end date, they will get an automated email about the return process.

When subscriptions are active, invoices are generated and sent to the customer completely automated, without any manual effort from your side.

subscription management.

everything you need in one place.

Know the status of each bike, completed order, order in repair, orders in return and so on. Once your team grows, keeping an overview of such things is important to keep everyone on the same page and aligned. All info is collected and organized and can be easily exported out of circuly with just a few clicks.

interested in knowing more?

a demo says more than a 1000 words.

book a free live demo now.
circuly white label checkout.

build the perfect checkout flow for a seamless customer experience.

Don’t kill your conversions by making your customers go through a lengthy product form. Instead give them the ultimate one-click checkout experience.

white label checkout.

Provide your customers with a seamless onboarding experience when subscribing to your products.

Subscriptions make bike acquisition a modern digital experience. And that requires a fast and conversion-optimised checkout.

circuly eliminates the complexity and helps you build an e-commerce like checkout flow that your customers ultimately expect.

integrated credit checks.

The circuly checkout provides a build-in credit check solution in real-time. So you know directly if you want to accept a customer or not.

Your customers will already be pre-checked before you accept them as your subscription customers - to prevent costly chargebacks or fraud.

own your checkout flow.

Style the checkout to fit your design and brand identity to create an extraordinary customer journey where your customers feel at home.

stock validation at checkout.

Let your customers know when a product is out of stock and stop them from proceeding to the payment page.

When you prefer to keep it flexible, simply disable the stock validation - that's what we call flexibility.

how to launch a product subscription?

We've supported multiple companies in launching a monthly subscription business from scratch. One thing we can say with absolute surety is that launching a product subscription is uncomplicated.

Here's how the most basic infrastructure looks.

Get a shopsystem to upload, sort and catalogue your products.
Get a PSP to start collecting recurring payments.
Get a subscription management software to manage operations.
interested in knowing more?

download the guide to launching a subscription pilot.

download the guide.
recurring payments.

your bike subscription needs more than just a recurring payment solution.

When it comes to recurring payments for subscriptions, PSPs like Stripe and Braintree, can't do a lot more besides collecting payment from the customers on a fixed date. What PSPs are missing are subscription specific tasks such as charging one-time payments, automated invoicing and so on.

automate recurring payments.

circuly automates recurring payments and ensures that your customers pay their recurring fees.

process refunds.

You want to refund your customer? Easily done in circuly with just a few clicks.

automate invoice generation.

For every payment (both recurring and one-time) an invoice is generated automatically enabling you to stay on top of your bookkeeping.

change recurring payments.

Easily change the monthly recurring amount for your product when your customer change their subscription plan.

charge one-time transactions.

Charge one-time transactions for damages, reapair, and invoice the costs to your clients automatically.
subscription management.

all your data in one place.

All your customer, order, product, payment and subscription data is stored in one place.  With our unique API solution all the data gets pushed and stored back into the connected shop system and payment service provider.
By doing this we make sure that you are the owner of all your data.

GDPR compliant

circuly API.

You have additional information that is relevant to your business and use other tools? Use our API to get the relevant data from A to B.

get access to our API documentation.

Zapier.

You use other state of the art software solutions to run your business? Use our Zaps to get synchronised  data between your tools.

contact us for more information.
transactional communication.

keep your customers informed at all times without manual effort.

Customers love to be kept in the loop and hate it when they see an unknown charge on their credit card. But that’s not how we do things at circuly.
With the automated transactional communication e-mails you can make the most out of your close customer relationship in a subscription model.

automated email triggers.

From "order confirmation" e-mails, and "your monthly invoice" e-mails to "your subscription is ending soon" - never worry about writing emails manually again once you've set up the email templates.

automated email for subscription operations.

your customer are always kept in the loop. For operations like charging one-time transactions, refunding your customer or changing recurring payment; emails are sent automatically with zero effort from your side.

customisable email templates.

All e-mail templates are 100% customisable in content and styling as well as email settings, like subject lines, variables (such as customer name, address, order ID etc.).

no more manual work.

Set the emails once and forget about them. Your customer gets an automated email for the most common transactional activities like monthly invoices, one-time payments, subscription end.
interested in more?

read more in our blog.

In our blog you find helpful articles around the topic of rentals and product subscriptions.
returns and repairs.

special to physical product - they come back - we know.

Physical products - cars, baby stroller, bikes or consumer electronic - all have their own specifiactions of being returned - but all have the same logic: it needs to be repaired and it needs to put back in stock for the next customer to rent it again. This is where circuly shines.

digital product return.

No calendar reminder or workaround solutions.

You don’t have to remember when your products come back because circuly does that for you. circuly automates product returns and the workflows thereafter - from automatically ending a subscription to pushing the product back in stock of your online shop.

digital product repair.

The digital repair process guides you in answering important repair questions and associate the necesssary repair costs to the product so that you can keep track of important subscription specific metrics even on a product level.

build for team of all sizes.

Is one person handling all the subscription operations? Or do you have a team of 10 or 100 people handling very specific things? It doesn’t matter as circuly keeps everyone on the same page.
FAQs.

open questions?

how to integrate circuly?

circuly works like a plugin for shop systems (CMS) but is no plugin - that is why we can easily integrate with any shop system in no time. Contact us for a free demo and we show you how easy it is to get started with circuly.

can I use my existing shop?

Absolutely - we know how much effort and hard work went into your shop, so you should keep it as it is. We simply dock on to your API and connect our software to it. You can keep everything in place as it is.

which CMS does circuly work with?

We currently support Shopify, WooCommerce, Magento, and Shopware. If you have another CMS, let us know and we will find a way!

which payment service providers circuly supports?

So far, we support Stripe, Braintree and Adyen - and we are constantly expanding our portfolio. Your preferred payment service provider is not listed yet? Just contact us - maybe it is already on our to-do list!

is the software available in different languages?

Oh yes - you can use circuly in almost any language. This includes for example English, German, Dutch, French, Italian, Norwegian ... and so on.

can we adjust the checkout to our design?

Absolutely! Like a chameleon every customer-facing element of the circuly software can be easily adjusted to your website style - be it font, sizing, color, etc. We ensure that your customers have a perfect rental journey.

is circuly taking care of the invoicing?

Yes. Together with the Payment Service Provider of your choice, we make sure that your customer and your bookkeeping department get all monthly invoices and transactions automatically.

i have no technical resources - how to get started?

Getting started with circuly is as easy as implementing an Intercom chat on your website. If you still don't know what I am talking about, we are happy to support you with the implementation on the technical side (gotta keep our tech team on their toes 😉).

can I migrate my existing subscriptions to circuly?

Best case - yes. It depends on what tool you are using so far. If you can also see your subscriptions in your payment service provider, chances of migration to circuly are damn good. If not and you are a little lost right now, contact us and we look into your case individually.

launch and scale like a pro.

the subscription ecosystem.

Keep your existing tech stack and simply connect your shop system and payment service provider with circuly - you can build your custom ecosystem around it.

create your custom tech stack.

circuly is API driven - meaning that you can keep your existing tools you've invested in and add circuly on top to level up your subscription operations.

We only need to connect to your shopsystem and your PSP!
"How do I make sure my customers can pay the monthly fees?"
"How do I insure my products against misusage or theft?"
"How should I refurbish and repair my products that come back?"
... are questions we hear a lot. Here are the answers.

caught your attention? request a live demo!

let's make more out of your products together! contact us for a live demo!