Feature Release: Transactional E-mail Automation.

Never miss sending a payment reminder or a return instruction e-mail to your customer. 🚀 Welcome to circuly’s new feature: automated transactional emails. 
COMING SOON

The Operational Strategy Behind Bike Club Germany's Subscription Success.


Bike Club shares exclusive behind-the-scenes insights into churn prevention, retention strategies, and how they manage the complexities of logistics, refurbishment, customer experience and more.

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55,000 subscribers in UK & Germany.
1 in 5 kids' bike in Germany supplied by Bike Club.
25,000 bikes refurbished per year in UK & Germany.
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TABLE OF CONTENT

🤯 The Problem: hard to stay on top of all e-mails

In comparison to a traditional selling model, the customer relationship in a rental model is much closer. Your customer is not someone who just makes a one-time purchase - but remains to rent and using your product over a longer period of time. This ‘period of time’, therefore is when he or she has a very close relationship with your brand and your product.

email automation software

This ongoing relationship brings many benefits, but like any other relationship in life, it

consumes a lot of time and attention. You’ll need to send invoices to your customer for every recurring transaction. Furthermore, you’ll need to send reminders for failed transactions. And finally, you’ll need to clarify the instructions on how to return the products when the rental period comes to an end. Otherwise, you may not receive your product back - but that’s just the tip of the iceberg.


📩 The Implications: work, work, work...

Having to send these masses of e-mails simply is a hell load of work - and requires intense business intelligence to always know which products are in which phase of the rental cycles.

Some rental companies have to hire dedicated personnel whose whole occupation is just that - and I am not talking about marketing e-mails… They usually come on top. And do you really want to keep track of your returning products in an additional calendar where you manually set notifications on what to do when?

Feature Release: Transactional E-Mail Automation

Not sending this information is clearly not an option - as this way the only thing guaranteed will be a customer experience that sucks. The result? Your customers leave.


💡 The Solution: automated transactional e-mails

The only way out of this hell load of manual labor is to automate these transactional e-mails. Luckily, we’ve been preparing for this and can jump in to help.

We set different triggers - from payment reminders to failed transactions or return instructions - that generate 100% adjustable e-mails in your own design. Sending these to customers is easier than tying shoes.

how to do automated emails for rental business

If you’ve read so far, I assume that you want to see things in action. Let’s jump on a quick demo to find out how automating your transactional e-mails can make your life easier.

Read more: churn in physical product subscriptions and how to prevent it (actionable solutions)

Feature Release: Transactional E-mail Automation.

🤯 The Problem: hard to stay on top of all e-mails

In comparison to a traditional selling model, the customer relationship in a rental model is much closer. Your customer is not someone who just makes a one-time purchase - but remains to rent and using your product over a longer period of time. This ‘period of time’, therefore is when he or she has a very close relationship with your brand and your product.

email automation software

This ongoing relationship brings many benefits, but like any other relationship in life, it

consumes a lot of time and attention. You’ll need to send invoices to your customer for every recurring transaction. Furthermore, you’ll need to send reminders for failed transactions. And finally, you’ll need to clarify the instructions on how to return the products when the rental period comes to an end. Otherwise, you may not receive your product back - but that’s just the tip of the iceberg.


📩 The Implications: work, work, work...

Having to send these masses of e-mails simply is a hell load of work - and requires intense business intelligence to always know which products are in which phase of the rental cycles.

Some rental companies have to hire dedicated personnel whose whole occupation is just that - and I am not talking about marketing e-mails… They usually come on top. And do you really want to keep track of your returning products in an additional calendar where you manually set notifications on what to do when?

Feature Release: Transactional E-Mail Automation

Not sending this information is clearly not an option - as this way the only thing guaranteed will be a customer experience that sucks. The result? Your customers leave.


💡 The Solution: automated transactional e-mails

The only way out of this hell load of manual labor is to automate these transactional e-mails. Luckily, we’ve been preparing for this and can jump in to help.

We set different triggers - from payment reminders to failed transactions or return instructions - that generate 100% adjustable e-mails in your own design. Sending these to customers is easier than tying shoes.

how to do automated emails for rental business

If you’ve read so far, I assume that you want to see things in action. Let’s jump on a quick demo to find out how automating your transactional e-mails can make your life easier.

Read more: churn in physical product subscriptions and how to prevent it (actionable solutions)

Continue reading.

How circuly Works and Enables You to Launch, Manage & Scale Subscription-Based Business Models for Physical Products

Discover how circuly works for subscription-based businesses with physical products, whether you have a shop system and PSP or not. Get an overview of the key operations, customer journey, and setup options.

What Happens When a Customer Wants to Buy Their Product?

Enable your customers to buy out their products and efficiently deal with the operations.

How Does circuly Handle Subscription Renewal?

circuly offers flexible options for managing subscription renewals, allowing you to choose between automatic and manual renewals based on your business needs.

Let's Talk About Your Subscription Model.

Make circuly the new home for your subscriptions.